Privatumo strategija
Privacy Policy
Aqua Et Aer ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.
By using our website or purchasing from us, you agree to the terms of this Privacy Policy.
1. Who We Are
Company Name: Aqua Et Aer
Registered Address: Brastos g. 22-101, LT-47185 Kaunas, Lithuania
Contact Email: info@aquaetaer.com
2. What Personal Data We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
2.1. Data You Provide Directly
- Identity Information: Name, surname
- Contact Information: Email, phone number, billing/shipping address
- Payment Details: Limited payment processing details (we do not store full card details)
- Communications: Emails, customer service interactions
2.2. Data We Collect Automatically
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on the site, interactions
- Cookies & Tracking: We use cookies and analytics tools (see Section 7)
2.3. Data from Third Parties
- Payment processors (e.g., Stripe, PayPal) may provide transaction confirmations
- Shipping providers may share tracking updates
3. How We Use Your Data (Legal Basis for Processing)
We only process personal data when legally allowed under GDPR Article 6(1):
| Purpose | Legal Basis |
|---|---|
| To process orders, payments, and shipments | Contractual necessity (Art. 6(1)(b)) |
| To provide customer support | Legitimate interest (Art. 6(1)(f)) |
| To send transactional emails (e.g., order confirmations) | Contractual necessity (Art. 6(1)(b)) |
| To send marketing emails (if consented) | Consent (Art. 6(1)(a)) |
| To analyze website traffic and improve user experience | Legitimate interest (Art. 6(1)(f)) |
| To comply with legal obligations (e.g., tax records) | Legal obligation (Art. 6(1)(c)) |
You can withdraw your consent at any time by contacting us or unsubscribing from marketing emails.
4. How We Share Your Data
We do not sell or rent your personal data. We only share your data with trusted third parties when necessary:
| Recipient | Purpose |
|---|---|
| Payment Processors (e.g., Stripe, PayPal) | Secure transaction processing |
| Shipping Companies | Order fulfillment and tracking |
| Marketing Platforms (if consented) | Email/newsletter distribution |
| Analytics Tools (e.g., Google Analytics) | Website performance tracking |
| Legal Authorities | Compliance with laws or fraud prevention |
All third parties are GDPR-compliant and only process your data under contractual agreements.
5. Data Storage & Retention
- We store personal data only as long as necessary for the purpose it was collected.
- Transactional data is retained for 5 years for tax and legal compliance.
- Marketing consent data is stored until you withdraw consent.
- Customer accounts may be deleted upon request.
6. Your GDPR Rights
As an EU resident, you have the following rights under GDPR (Articles 15–22):
- Right to Access – Request a copy of your data
- Right to Rectification – Correct inaccurate or incomplete data
- Right to Erasure ("Right to be Forgotten") – Request data deletion under certain conditions
- Right to Restrict Processing – Limit how we use your data
- Right to Data Portability – Receive your data in a structured format
- Right to Object – Opt-out of certain processing, like direct marketing
- Right to Withdraw Consent – Revoke marketing or tracking consent anytime
To exercise your rights, email us at info@aquaetaer.com. We will respond within 30 days.
7. Cookies & Tracking
We use cookies to improve your experience. You can manage cookie settings via your browser.
| Type of Cookie | Purpose |
|---|---|
| Essential Cookies | Required for site functionality |
| Analytics Cookies | Track site usage (Google Analytics) |
| Marketing Cookies | Personalize ads and promotions (if consented) |
To opt out of analytics tracking, visit Google Analytics Opt-Out.
8. Data Security
We implement security measures to protect your data, including:
- SSL encryption for secure data transmission
- Access control to limit employee access to personal data
- Secure payment processing (handled by third-party providers)
However, no system is 100% secure. Aqua Et Aer is not liable for unauthorized data access beyond our control.
9. International Data Transfers
If we transfer your data outside the EEA, we ensure it is protected by:
- EU-approved Standard Contractual Clauses (SCCs)
- Adequacy decisions (if the country provides equivalent protection)
- Data transfer agreements with third parties
10. Complaints & Contact Information
If you have concerns about how we handle your data, contact us at info@aquaetaer.com
You also have the right to file a complaint with your local Data Protection Authority (DPA).
Find your DPA here: EU Data Protection Authorities